FREQUENTLY ASKED QUESTIONS

How is Tred different than a traditional dealership?

Traditional dealerships incur fixed costs to operate their businesses, such as physical buildings, lots, cars and sales staff. To cover those costs, dealers aim for a minimum gross margin of 30% on used cars. In other words, when you sell or buy a used car from a traditional dealership, there is typically a difference of at least 30% between the price the dealer paid for the car and the price at which they sell the car.

At Tred, we don’t own physical buildings, lots, cars or sales staff – our customers buy directly from the last owner, and sell directly to the next owner. To cover our costs, we charge sellers a 5% fee at sale, and we offer buyers optional finance and insurance products such as extended warranties. Therefore, if you’re buying through Tred, you’ll get a lower price than you would from the dealership, and if you’re selling through Tred, you’ll get a higher price than you would from the dealership.

In which states does Tred operate?

If you’re buying a car, we can deliver it for purchase to your home or office anywhere in the country.

If you’re selling a car, we can help sell it if it’s located within the Seattle area.

Why should I buy a car with Tred?

Buying a certified car from a dealership is expensive, and can be a hassle. Buying a car directly from a private party seller doesn’t provide assurances of car condition, quality and value.

With Tred, you get to the lowest possible private party pricing and the assurances of quality that we stand behind through our 7-day buy back guarantee and 3 month 3,000 mile warranty. It’s also convenient – once you’re ready to buy, you can do so online and we’ll deliver your new vehicle to your driveway.

Does Tred offer extended warranties?

Yes. On most of our cars, we offer extended warranties of one to five years. For pricing information, review the “buy it now” page or give us a call.

How low is Tred’s car pricing?

Tred skips many of the costs that dealerships incur, such as salespeople, inventory, and parking lots, and allows you to buy directly from the previous owner. This means that you get a price that is way below what the dealership would charge.

How does Tred’s 150-point inspection work?

Every car on our platform goes through the same 150-point inspection that our full-time team of mechanics conducts. It includes full discovery of each car’s exterior, interior, functionality, tires wheels brakes, power train and electrical systems, frame and underbody, and drivability. We stand behind our inspections through our 7-day buy back guarantee and 3 month 3,000 mile warranty.

How does Tred’s 7-day buy back guarantee work?

If you’re unhappy with your new car for any reason, we will come pick it up and offer a full refund. Before buying it back, we will perform a follow up inspection to make sure that the car hasn’t been damaged or altered, and that you haven’t added more than 100 miles per day of ownership.

How does Tred’s 3 month 3,000 mile warranty work?

Our warranty covers mechanical repairs on your vehicle at the local service center of our choosing with a $100 deductible. Rattling noise under the hood? You’re covered. Headlight goes out? You’re covered. Drove into a telephone pole? You’re on your own.

Can I test drive a car with Tred?

Yes. Give us a call at 855-795-8733 to schedule a test drive today.

How can I pay for a car with Tred?

We offer three payment options: (1) wire transfer, (2) debit card, and (3) credit card. We also offer financing. You can learn more about our financing rates by clicking the “buy it now” link on any car page.

Does Tred have buyer requirements?

Yes. You must be 18 years of age or older and reside in the United States to buy a car with Tred.

Why should I sell my car with Tred?

Selling your car to a dealership is reasonably convenient, but a dealership’s price will be lower than a private party price. Unfortunately, selling to a private party requires you to do a lot of legwork – but not with us.

With Tred, you get to continue to drive your car as though it’s not for sale, until it sells for a private party price you’re happy with. You also don’t have to worry about safety and interfacing with strangers because we handle car showings and test drives with prospective buyers for you – Tred is the safest way to sell a car to a private party.

How does Tred Instant Credit work?

When you sell a car with Tred, if you are also buying a car, we will provide you upfront credit of 75% of its projected purchase price towards any vehicle in our fleet. If your car sells for less than the credit we provided, we will eat the difference. If your car sells for more than the credit we provided, we will pay you the difference, less our 5% seller fee. This way you get the instant convenience of a trade in and the maximum value of a private sale. For shoppers who are selling and buying a car, Tred Instant Credit is a win win.

To qualify for Tred Instance Credit, you must own your car outright, and we must have a chance to inspect it. Questions? Give us a call, we’d love to tell you more.

What if Tred needs access to my car (to inspect it or show it to a potential buyer) when I’m using it?

We will need access to your car to inspect it, and on average, we will need access to it once more to show it to a potential buyer. For all appointments, we promise to confirm a time that works for you (ie, when you don’t need your car) and a location that works for you (ie, near wherever your car happens to be).

When can Tred come inspect my car?

We inspect cars morning to night seven days a week. You can schedule a pickup or listing appointment on our website, or you can call or email us.

Does Tred have seller or requirements for vehicles for sale?

Yes. Tred sellers must be 18 years of age or older and reside in the United States. Vehicles offered for sale must pass our 150 point inspection process. Additionally, your car must have clean title, and must not have been used as part of any government or commercial fleet operation.

How long will it take to sell my car with Tred?

On average, it takes us two weeks to sell a car. If you have a sensitive timeframe, we can discuss it before listing your car.

How much does it cost to sell my car with Tred?

Once your car sells for a price you approve, we charge a fee of 5% of your sale price. There is no cancellation fee if you do not approve your sale price or if you wish to delist your car with Tred before it sells.

As a point of comparison, car dealerships aim to make a minimum gross profit of 20% on your used car, meaning that they’ll pay you at least 20% less that the private buyer we connect you to!

What if I have a car loan?

Car loans are easy. If you have a loan on your vehicle, we will calculate the total money you owe to your financial institution, and we will net that amount out of your sale price when your car sells. If you owe less than your sale price, then we will repay your financial institution and cut you a check for the difference. If you owe more than our previously determined floor selling price for your car, then you will need to agree in advance to cut a check to your financial institution for the difference between our floor selling price and your loan balance when your car is sold.

What if I have a car lease?

Car leases are easy. If you have a lease on your vehicle, we will calculate the total money you owe to your financial institution, and we will net that amount out of your sale price when your car sells. If your lease is worth less than your sale price, then we will repay your financial institution and cut you a check for the difference. If your lease is worth more than our previously determined floor selling price for your car, then you will need to agree in advance to cut a check to your financial institution for the difference between our floor selling price and your lease value when your car is sold.

Should I get my car washed or detailed before listing it with Tred?

We recommend that you get your car washed or detailed before listing it with Tred. A clean car will improve its online presentability in our professional photos, and its offline presentability during test drives with prospective buyers. That said, we encourage you to keep using your car as you normally would until it sells, so a recent wash or interior clean are not required.

And – if you want our help preparing your car, just ask.

Should I clean my stuff out of my car before listing it with Tred?

Not unless you want to. We recommend that you keep using your car as though it’s not for sale, until it sells.