FREQUENTLY ASKED QUESTIONS

How is Tred different?

Tred skips fixed costs by not owning real estate or cars, which allows us to charge sellers the greater of 3% or $799 (with no hidden fees) at the time of sale. Therefore, if you’re buying through Tred, you’ll get a low price, and if you’re selling through Tred, you’ll get a high price.

Tred facilitates a hassle free, legitimate and safe connection directly between buyers and sellers. We handle the inspection, marketing and transaction of your car, and we do so quickly.

But don’t just take our word for it, read our customer reviews.

How do price negotiations work?

All transaction pricing is determined by buyers and sellers through our online bidding tool. Buyers have the opportunity to place bids regardless of whether they have test driven vehicles. Sellers have the opportunity to accept, counter or decline all incoming offers. Buyers have the opportunity to accept, counter or decline seller counter offers. All bids are anonymous and are communicated through our system via email and text message. They can also be reviewed on your Tred dashboard. Once a price has been mutually agreed upon, buyers have 24 hours to place a $50 deposit online to legitimize their offer, and 72 hours to complete their transaction through Tred. If a potential buyer fails to do so, the seller’s car is re-listed.

Why should I sell my car with Tred?

Tred allows you to maximize your selling price by selling it directly to the next buyer – without having to do the legwork.

With Tred, you get to continue to drive your car as though it’s not for sale, until it sells for a private party price that you approve. You also don’t have to worry about safety and interfacing with strangers because we handle car showings and test drives with prospective buyers for you. Tred is the safest way to sell a car to a private party. If your fluids are low, we’ll even top them off for you before listing your car for sale.

How high is Tred’s offer pricing?

Tred skips fix costs, such as cars and real estate, and allows you to sell directly to the next owner. This means that you keep 97% of the price the next owner pays for your car. Plus, Tred offers buyer assurances of quality and convenience, such as a buy back guarantee, warranties, financing, and home delivery. It all adds up to more money for your car than you could get on your own even after paying 3% with no hidden fees - without any work.

How long will it take to sell my car with Tred?

On average, it takes us three weeks to sell a car to another private party. If you need to sell your car immediately, we also provide an “instant offer” price that is lower than our private party pricing, but that you may choose to take it at any time. If you have a sensitive timeframe, we can discuss it before listing your car.

How much does it cost to sell my car with Tred?

Once your car sells for a price you approve, we charge the greater of 3% or $799 with no hidden fees. There is no cancellation fee if you do not approve your sale price or if you wish to delist your car with Tred before it sells.

How does Tred’s 150-point inspection work?

Our 150 point inspections are free and require no obligations on your part. One of our mechanics will come to you to pick up a spare set of car keys (if you have one) to handle test drives with buyers and we’ll be out of your hair in about five minutes. The inspection will take about an hour, after which we’ll leave your car where we found it. Your car will be listed for sale on numerous websites, including ours, within hours. The inspection includes full discovery of each car’s exterior, interior, functionality, tires wheels brakes, power train and electrical systems, frame and underbody, and drivability. If your fluids are low we’ll top them off for you. The inspection will take place near the location at which we meet you. You’re welcome to watch the inspection, but we don’t recommend it because most sellers find them very boring (yawn).

When can Tred come inspect my car?

We inspect cars morning to night seven days a week. You can schedule a pickup or listing appointment on our website, or you can call or email us.

What if I have a car loan?

Car loans are easy. If you have a loan on your vehicle, we will calculate the total money you owe to your financial institution, and we will net that amount out of your sale price when your car sells. If you owe less than your sale price, then we will repay your financial institution and cut you a check for the difference. If you owe more than our previously determined floor selling price for your car, then you will need to agree in advance to cut a check to your financial institution for the difference between our floor selling price and your loan balance when your car is sold.

What if I have a car lease?

Car leases are easy. If you have a lease on your vehicle, we will calculate the total money you owe to your financial institution, and we will net that amount out of your sale price when your car sells. If your lease is worth less than your sale price, then we will repay your financial institution and cut you a check for the difference. If your lease is worth more than our previously determined floor selling price for your car, then you will need to agree in advance to cut a check to your financial institution for the difference between our floor selling price and your lease value when your car is sold.

Does Tred have seller requirements for vehicles for sale?

Yes. Tred sellers must be 18 years of age or older and reside in the United States. Vehicles offered for sale must pass our 150 point inspection process. Additionally, your car must have clean title, and must not have been used as part of any government or commercial fleet operation.

What if you guys damage my car – is Tred insured?

Your vehicle is covered by our commercial garage policy. Should your vehicle be damaged during our inspection, during a test drive with a prospective buyer, or during short transit to a test drive rendezvous spot, we cover up to $100,000 in vehicle damages, and $1,000,000 in non vehicle damages.

Do I need to prepare my car to be listed and showed with Tred?

We will do basic mechanical prep work for you. If your fluids are low, we will top them off. However, to maximize your selling price, we do recommend that you get your car washed or detailed before your inspection appointment with Tred. A clean car will improve its online presentability in our professional photos, and its offline presentability during test drives with prospective buyers (we also encourage you to keep using your car as you normally would until it sells, so we understand if your car isn’t sparklingly clean when we show it to a prospective buyer). At a minimum we recommend that you remove items that are none essential such as last season’s sports gear or that collection of candy wrappers.

For more information, check out our seller’s prep guide.

Will you need to borrow my car so potential buyers can test drive it ?

Although not all buyers require a test drive before buying car through Tred, most of them do. So most likely, potential buyers will want to test drive your car. For all appointments, we promise to confirm a time that works for you (ie, when you don’t need your car) and a location that works for you (ie, near wherever your car happens to be). And don’t worry, we’ll chaperone the whole experience to make sure that potential buyers don’t steal your Altoids or abuse your car during the test drive.

Can I trade in a car with Tred?

Yes. We can provide you an upfront cash offer for the car you’re selling that you can subtract from the price of the car you’re buying, and you’ll only have to pay state sales tax on the difference in value. For example, if you trade in a car for $10,000 and buy a car for $15,000, you will only have to pay taxes on $5,000, which saves you about $1,000: ($15,000 – $5,000) * 10% = $1,000 (actual state sales tax in Washington is 9.9%).

Why should I buy a car with Tred?

Tred allows you to minimize your purchase price by buying directly from the last owner – without the hassle.

With Tred, you get assurances of quality that we stand behind through our 7-day buy back guarantee and extended warranties. It’s also a safe, convenient and legitimate way to buy – you don’t have to meet strangers, we accept many forms of payment, and we can even deliver to your driveway.

How low is Tred’s car pricing?

Tred skips fix costs, such as cars and real estate, and allows you to buy directly from the last owner. Plus, Tred offers quality guarantees and conveniences, such as a buy back guarantee, warranties, financing, and home delivery. It all adds up to save you more money and time.

How does Tred’s 7-day buy back guarantee work?

We offer a 7-day buy back on select vehicles. If you buy one of these vehicles, and you’re unhappy with it for any reason, we will come pick it up and offer a full refund. Before buying it back, we will perform a follow up inspection to make sure that the car hasn’t been damaged or altered, and that you haven’t added more than 100 miles per day of ownership.

Sellers are not required to repurchase their vehicles in these scenarios. Repurchase protection is part of our selling service.

Does Tred offer extended vehicle service contracts (warranties)?

On select vehicles we offer extended vehicle service contracts of one to five years. For pricing information, give us a call.

How does Tred’s 3 month 3,000 mile warranty work?

Select vehicles are sold with a free 3 month 3,000 mile warranty that covers mechanical repairs on your vehicle at the local service center of our choosing with a $100 deductible.

Can I test drive a car with Tred?

Yes. Give us a call at 855-795-8733 to schedule a test drive today.

How can I pay for a car with Tred?

We offer three payment options: (1) wire transfer, (2) debit card, and (3) credit card. We also offer financing.

If I buy a car from Tred do I have to pay sales tax?

In most US states, you must pay sales tax regardless of whether you purchased a new car from a dealership, a used car from a dealership, or a used car from another private party. In most Washington state counties, sales tax is 9.9%, which is the amount that we collect and remit to the Department of Revenue on a monthly basis on behalf of Washington residents. If you purchase a car from outside of Washington state, we will ship your car to you and you will be asked to pay your local state sales tax rate when you register your vehicle at your local Department of Motor Vehicles (in most states).

If you trade in a car to Tred, we will deduct your trade in price from your purchase price, and you will only have to pay tax on the difference in value. For example, if you trade in a car for $10,000 and buy a car for $15,000, you will only have to pay tax on $5,000.

Does Tred have buyer requirements?

Yes. You must be 18 years of age or older and reside in the United States to buy a car with Tred.

In which states does Tred operate?

If you’re buying a car, we can deliver it for purchase to your home or office anywhere in the country.

If you’re selling a car, we can help sell it if it’s located within the Seattle area.